CUSTOMER RETENTION SPECIALIST

Gratitude Inc

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2 months ago

CUSTOMER RETENTION SPECIALIST

0-7 Year(s)

15 - 25 Thousand p.m

Manila (Alabang Muntinlupa City, Makati, Pasig, Taguig, Mandaluyong)

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations BPO Skills BPO Operations good communication skills

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Account: US Media/Subscription

Position: Customer Retention Specialist

Minimum Qualifications:

Open to fresh graduates, career shifters, and those with limited experience

At least High School or Senior High School graduate

Must be 18 years old and above

Good to excellent communication skills

Must be residing within Metro Manila

Willing to work onsite in McKinley, Taguig City

*Required Documents (Prior to Onboarding):*

*Proof of Education (Diploma or Transcript of Records)*

*Proof of Employment (Certificate of Employment or Resignation Letter with approval/clearance if within 30-day notice period)*

Hiring Process:

AI Tool Assessment

SVAR Assessment (minimum passing score: 70)

Initial Interview

Final Interview

Job Offer and Onboarding

Salary Range: PHP 17,000 – PHP 25,500

Role

Customer Retention Specialist

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

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