Customer Service Representative - Airline / Travel - Wipro Cebu - Onsite
Gratitude IncCustomer Service Representative - Airline / Travel - Wipro Cebu - Onsite
Job Description
Key Skills
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Job Title: Customer Service Representative - Airline / Travel - Wipro Cebu - Onsite
Company: Wipro
Work Location: Wipro Cebu - 100% Onsite
Work Setup: 100% Onsite - Shifting Schedule
Industry: BPO / Airline / Travel
Employment Type: Full-Time
Salary: Competitive Package
Overview:
We are hiring Customer Service Representatives for our Premium Airlines Account at Wipro Cebu! If you have excellent English communication skills and a passion for travel, this is the perfect opportunity for you. Build your BPO career with a global travel brand.
Job Details:
Role: Customer Service Representative - Airline Account / Travel Support
Location: Wipro Cebu - 100% Onsite
Work Setup: Shifting Schedule - 100% Onsite
Why Join Us:
- Competitive compensation and career growth opportunities
- Supportive, collaborative culture with complete training and development support
- Opportunity to work with a global travel brand - Premium airline account
Responsibilities:
- Assist customers with flight bookings, reservations, cancellations, and general travel inquiries
- Deliver exceptional customer service with empathy and professionalism
- Resolve issues efficiently and accurately document all customer interactions
- Collaborate with internal teams to ensure smooth customer experience
- Meet targets for quality, productivity, and customer satisfaction
Qualifications:
Option 1:
- Education: College Graduate - With or without BPO experience
- Communication: Must have C1 level English - Excellent communication skills, close to Standard American English accent
Option 2:
- Education: Completed at least 2nd year in college with no failing subjects
- Experience: At least 6 months BPO experience required
- Communication: Good to excellent English communication skills
Additional Requirements:
- Willing to work 100% onsite in Wipro Cebu
- Willing to be assigned to an Airlines / Travel account
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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