Customer Service Representative (Call Center Agent)
Job Description
NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE – US HEALTHCARE ACCOUNT (Appointment Scheduling & Billing Inquiry)
Join a Fast-Growing Healthcare Team!
Looking for a rewarding BPO career in the healthcare industry? We're hiring Customer Service Representatives to support a US Healthcare Account, assisting patients with appointment scheduling and billing inquiries while delivering exceptional customer service.
What You'll Do:
Schedule patient appointments accurately and efficiently
Assist customers with billing and account-related inquiries
Provide professional, empathetic, and timely customer support
Ensure every interaction delivers an outstanding customer experience
Qualifications:
At least 6 months BPO experience
Excellent verbal and written communication skills
Customer-focused with strong problem-solving abilities
Must be willing to WORK ON-SITE
Salary & Benefits:
Salary Package - Competitve
Allowances
Performance-Based Bonuses
Work Setup: 100% ON-SITE
This is an office-based role. Applicants must be willing to report onsite.
Hiring Process:
1️⃣ Initial Interview
2️⃣ Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding
If you're ready to build a rewarding career in the US Healthcare industry with competitive pay and excellent incentives, apply now and take the next step in your BPO journey!
Key Skills
2 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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