Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative (Call Center Agent)

479 Views 1 week ago
Experience 0–1 Year(s)
₱
Salary Confidential
Location Manila (Makati, Taguig, Alabang Muntinlupa City)
2 candidate(s) already applied

Job Description

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE – US HEALTHCARE ACCOUNT (Appointment Scheduling & Billing Inquiry)

 Join a Fast-Growing Healthcare Team!

Looking for a rewarding BPO career in the healthcare industry? We're hiring Customer Service Representatives to support a US Healthcare Account, assisting patients with appointment scheduling and billing inquiries while delivering exceptional customer service.

What You'll Do:

Schedule patient appointments accurately and efficiently

Assist customers with billing and account-related inquiries

Provide professional, empathetic, and timely customer support

Ensure every interaction delivers an outstanding customer experience

Qualifications:

At least 6 months BPO experience

Excellent verbal and written communication skills

Customer-focused with strong problem-solving abilities

Must be willing to WORK ON-SITE

Salary & Benefits:

Salary Package - Competitve

Allowances

Performance-Based Bonuses

Work Setup: 100% ON-SITE

This is an office-based role. Applicants must be willing to report onsite.

Hiring Process:

1️⃣ Initial Interview

2️⃣ Assessment

3️⃣ Final Interview

4️⃣ Job Offer & Onboarding

If you're ready to build a rewarding career in the US Healthcare industry with competitive pay and excellent incentives, apply now and take the next step in your BPO journey!
















Key Skills

2 Skills
Customer Service Training skills Excellent Communication, Customer Service and Empathy Skills

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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