Customer service representative
Gratitude IncCustomer service representative
Job Description
Key Skills
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POSITION: Customer Service Representative (CSR)
Location: Philippines
Salary: Competitive salary package + benefits
Employment: Full-time
Industry: BPO / Customer Service
JOB RESPONSIBILITIES:
• Handle customer inquiries through calls, chats, or emails
• Provide accurate information and excellent customer service
• Resolve customer concerns professionally and efficiently
• Maintain a positive and professional attitude
• Follow company policies and procedures
• Document customer interactions accurately
REQUIREMENTS:
• High school/Senior High School graduates are welcome to apply
• With or without BPO experience, depending on the account
• Good English communication skills
• Good problem-solving and customer service skills
• Willing to work on shifting schedules
• Must be willing to work onsite when required
WHAT WE OFFER:
Competitive salary
Allowances and incentives
HMO/health benefits
Paid training
Career growth opportunities
Friendly and professional work environment
Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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