Customer Service Representative (CSR)

Job Title: Customer Service Representative (CSR)

Locations:






Davao & Cagayan de Oro (CDO), Philippines









Salary:






Up to ₱19,500









Work Setup:






100% Onsite









Employment Type:






Full-Time

Job Summary

We are hiring enthusiastic, customer-focused, and motivated individuals to join our team as Customer Service Representatives. The successful candidates will handle customer inquiries, provide accurate information, resolve customer concerns, and ensure a positive customer experience.

Fresh graduates are welcome to apply, subject to the educational requirements below.

Roles & Responsibilities

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  Handle customer inquiries and provide appropriate assistance.
  
  
  
  
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  Respond to customer concerns professionally and efficiently.
  
  
  
  
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  Provide accurate information about products and services.
  
  
  
  
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  Resolve customer complaints and escalate complex issues when necessary.
  
  
  
  
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  Maintain a high standard of customer satisfaction.
  
  
  
  
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  Document customer interactions accurately.
  
  
  
  
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  Follow company policies, procedures, and service quality standards.
  
  
  
  

Qualifications & Experience

1. Davao

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  College Graduate – Freshers are welcome; no BPO experience required.
  
  
  
  
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  High School / Senior High School Graduate – Must have at least 6 months of BPO experience.
  
  
  
  

2. Cagayan de Oro (CDO)

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  College Graduate – Freshers are welcome; no BPO experience required.
  
  
  
  
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  High School / Senior High School Graduate – Must have at least 6 months of BPO experience.
  
  
  
  

General Requirements

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  Good verbal and written communication skills.
  
  
  
  
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  Strong customer service and problem-solving abilities.
  
  
  
  
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  Willing to work 100% onsite.
  
  
  
  
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  Willing to work on shifting schedules, including weekends and holidays as required.
  
  
  
  
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  Positive attitude and willingness to learn.
  
  
  
  
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  Must meet the specific educational and experience requirements for the preferred location.
  
  
  
  

Salary & Benefits

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  Salary package: Up to ₱19,500.
  
  
  
  
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  Opportunity to work in a professional BPO environment.
  
  
  
  
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  Career development and growth opportunities.
  
  
  
  

How to Apply

Interested candidates are requested to complete the application questionnaire using the link below:

Questionnaire / Application Link:






 https://myglit.com/lateral/cref/224f87dd33/if

Please ensure that all information provided is accurate and that you meet the eligibility requirements for your preferred location.

Apply Now and Start Your BPO Career!