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Scheduler (Workforce Scheduler)

Gratitude Inc
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3 weeks ago

Scheduler (Workforce Scheduler)

1-3 Year(s)
₱ 25 - ₱ 27K p.m
Davao (Davao del Sur, Davao Occidental)
Davao (Davao del Sur, Davao Occidental)

Job Description

Key Skills

Organizational Management attention to details BPO Setup WFM Scheduler Good MS Excel skills

1 candidate(s) have already applied for this Job. Apply now



Description

Work Location: Davao

Work Setup & Schedule: Onsite/Shifting

Salary: 27K

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year of experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills


Role

Billing Team Lead

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Tina Asaholu

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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