Job Description: Customer Service Representative (CSR)

Job Title: Customer Service Representative (CSR)
Work Setup: 100% Onsite
Experience Required: 1–4 Years
Salary Range: ₱18,000–₱28,000 per month
Preferred Industry Background: Utilities, Telecom, Insurance, Banking & Financial Services
Nationality: Filipino Citizens Only
Education: At least 2 years completed in college or a completed Associate Degree course

Job Overview

We are looking for experienced and customer-focused Customer Service Representatives (CSRs) to handle customer inquiries and provide effective support. Candidates should have 1–4 years of relevant experience, preferably in utilities, telecommunications, insurance, banking, or financial services.

Applicants must be willing to work onsite at the assigned location and comply with the required work shift.

Key Requirements

• 1–4 years of relevant customer service experience.

• Filipino citizens only.

• Must have completed at least 2 years of college or hold an Associate Degree.

• Background in any of the following industries is preferred:

  • Utilities

  • Telecommunications

  • Insurance

  • Banking and Financial Services

• Must be willing to work onsite at the assigned location.

• Must be amenable to the assigned work shift.

• Must have the following mandatory documents available:

  • Transcript of Records (TOR)

  • Diploma

  • Certificate(s) of Employment (COE)

Salary and Work Arrangement

• Salary Budget: ₱18,000–₱28,000 per month.

• Work Setup: Onsite.

• Shift: Based on the assigned shift.

• Location: Assigned work location; specific site to be confirmed.

Recruitment Process

1. Validation

2. Virtual Interview

3. Submission of Required Documents

4. Job Offer (JO)

Important Application Guidelines

• Filipino citizens only.

• Strictly no walk-ins. All applicants must follow the official recruitment process.

• No manual uploads. Candidates must follow the designated document submission procedure.

• Applicants must have their TOR, Diploma, and COE(s) ready.

• Candidates must be willing to work at the assigned location and shift.