CUSTOMER SERVICE REPRESENTATIVE (CSR) – TELEPERFORMANCE PHILIPPINES

URGENT HIRING | MULTIPLE LOCATIONS | NO BPO EXPERIENCE REQUIRED FOR SELECTED SITES

Teleperformance Philippines is actively hiring motivated, customer-focused, and enthusiastic individuals to join its growing team as Customer Service Representatives (CSR) / Call Center Agents across multiple locations in Metro Manila and nearby areas.

Whether you are a fresh graduate, career shifter, or experienced BPO professional, exciting opportunities are available!

If you have good communication skills and a passion for helping customers, this could be your opportunity to start or advance your career in the BPO industry.

JOB DETAILS

• Position: Customer Service Representative (CSR)

• Company: Teleperformance Philippines

• Industry: BPO / Call Center / Customer Service

• Employment Type: Full-Time

• Work Setup: 100% Onsite

• Schedule: Shifting Schedules

• Hiring Status: Urgent Hiring

• Available Locations: Alabang, Alphaland Southgate, Antipolo, MOA, Molino, and Sucat

AVAILABLE JOB LOCATIONS, QUALIFICATIONS & SALARY

1. ALABANG

<badge color="success">Up to ₱29,000 Monthly</badge>

Qualifications:

• At least High School Graduate (Old Curriculum) or Senior High School Graduate.

• Minimum 12 months of experience in Insurance, Billing, Financial, or Banking accounts.

• Relevant financial or customer service account experience is required.

2. ALPHALAND SOUTHGATE

<badge color="success">Up to ₱30,000 Monthly</badge>

Qualifications:

• At least High School Graduate (Old Curriculum) or Senior High School Graduate.

• No call center or BPO experience required.

• Open to fresh graduates and career shifters who meet the educational requirement.

3. ANTIPOLO

<badge color="success">Up to ₱26,000 Monthly</badge>

Qualifications:

• At least High School Graduate (Old Curriculum) or Senior High School Graduate.

• Minimum 6 months of call center or BPO experience.

4. MALL OF ASIA (MOA)

<badge color="success">Up to ₱26,000 Monthly</badge>

Qualifications:

• At least High School Graduate (Old Curriculum) or Senior High School Graduate.

• No previous call center experience required.

• Open to qualified first-time applicants and career shifters.

5. MOLINO

<badge color="success">Up to ₱24,000 Monthly</badge>

Qualifications:

• At least High School Graduate (Old Curriculum) or Senior High School Graduate.

• No call center or BPO experience required.

• Fresh graduates and career shifters are welcome.

6. SUCAT

<badge color="success">Up to ₱23,000 Monthly</badge>

Qualifications:

• At least High School Graduate (Old Curriculum) or Senior High School Graduate.

• Minimum 6 months of call center or BPO experience.

JOB RESPONSIBILITIES

As a Customer Service Representative, your responsibilities will include:

• Handle customer inquiries through designated communication channels.

• Provide accurate information about products and services.

• Address customer concerns, complaints, and service requests professionally.

• Deliver excellent customer service and maintain customer satisfaction.

• Resolve customer issues efficiently and escalate complex concerns when necessary.

• Maintain accurate documentation of customer interactions.

• Follow company policies, procedures, and quality standards.

• Meet established performance and customer service targets.

GENERAL REQUIREMENTS

• At least High School Graduate (Old Curriculum) or Senior High School Graduate.

• Good verbal and written communication skills.

• Strong customer service and interpersonal skills.

• Willing to work onsite at the selected Teleperformance location.

• Willing to work on shifting schedules.

• Must meet the specific experience requirements of the preferred location.

• Willing to undergo the recruitment, interview, and assessment process.

• Must be willing to work with Teleperformance Philippines.

HOW TO APPLY – CANDIDATE PRESCREENING

IMPORTANT: PLEASE ANSWER THE FOLLOWING QUESTIONS IN THE COMMENT SECTION.

Interested applicants should provide the following details:

1. Full Name:

2. Contact Number:

3. Current Location:

4. Highest Educational Attainment:

5. Do you have previous BPO/Call Center experience? (Yes/No)

6. If yes, how many months or years of experience?

7. What type of account have you handled? (Insurance, Banking, Financial, Billing, Healthcare, Sales, etc.)

8. Which Teleperformance location would you like to apply for?

   • Alabang

   • Alphaland Southgate

   • Antipolo

   • Mall of Asia (MOA)

   • Molino

   • Sucat