Customer service representative
Gratitude IncCustomer service representative
Job Description
Key Skills
50 candidate(s) have already applied for this Job. Apply now
JOIN OUR TEAM – CONTACT CENTER REPRESENTATIVE
We're expanding our customer support team and looking for motivated people who are ready to build their careers in customer service.
Position: Contact Center Representative
Key Duties:
• Respond to customer requests through calls
• Understand customer needs and provide appropriate solutions
• Escalate complex issues when necessary
• Follow company procedures and service standards
• Maintain professionalism during every interaction
Qualifications:
Strong spoken English
Excellent communication and interpersonal skills
Ability to multitask
Good attention to detail
Positive and professional attitude
Previous customer service experience is a plus
Full-time opportunity
If you're hardworking, reliable, and ready to grow, we want to hear from you
Role
Content Moderator
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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