Customer Service Representative – E-commerce Account
Gratitude IncCustomer Service Representative – E-commerce Account
Job Description
Key Skills
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We are looking for customer-oriented professionals to join our E-commerce Account team. You will assist customers with order inquiries, product information, order tracking, returns, refunds, and account-related concerns while providing outstanding customer service.
If you enjoy helping customers and working in a dynamic environment, this is an excellent opportunity to build a rewarding career in the BPO industry.
Qualifications
• At least 6 months of BPO experience is preferred
• Excellent communication and customer service skills
• Strong attention to detail and problem-solving abilities
• Ability to work in a fast-paced environment
• Willing to work on shifting schedules
What We Offer
• Competitive compensation package
• Night differential
• Performance-based incentives and bonuses
• Career advancement opportunities
• Comprehensive training programs
• Professional and supportive work environment
Role
Customer Success Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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