Customer Service Representative- Healthcare Jobs in Taguig
Gratitude IncCustomer Service Representative- Healthcare Jobs in Taguig
Job Description
Key Skills
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Customer Service Representative- Healthcare Jobs in Taguig
Job Description -
Job Highlights
- HMO on Day 1 with 3 dependents
Job Description
Qualifications:
- At least HIGH SCHOOL GRADUATE.
- With at least 6 months BPO experience - but fresh graduates are encouraged to apply!
- Can start ASAP.
- Must be ok with working on site - Taguig
Responsibilities:
- Able to work independently and efficiently to meet SLA
- Able to comprehend the request of the customer and meet the quality standard
- (1.) Attendance or Login Hours or Unscheduled Leave or SLA targets as per defined by the process
- (2.) Improving skill level through Self development or nominating training programs Skill reverification Tests
- (3.) Meet the defined Quality Scores. Innovation and Process Improvement
- (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- (5.) To consistently meet or exceed CSAT parameters as defined for the process.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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