Customer Service Representative - Insurance Brokerage - Cognizant
Gratitude IncCustomer Service Representative - Insurance Brokerage - Cognizant
Job Description
Key Skills
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Customer Service Representative - Insurance Brokerage - Cognizant - Taguig WFO
Company: Cognizant
Location: Taguig - Work Onsite
Industry: BPO / Insurance Brokerage / Financial Services
Setup: Onsite - Shifting Schedule
Type: Full-Time - Multiple Vacancies
Salary: Up to PHP 24,000 Package
Overview:
Cognizant Taguig is urgently hiring for our Financial / Insurance Brokerage Account. If you have at least 6 months of BPO voice experience and strong English communication skills, this opportunity is for you. Earn up to PHP 24,000 package.
Role: CSR - Financial / Insurance Brokerage Account
Account: Financial / Insurance Brokerage Account
Key Responsibilities:
- Handle customer inquiries related to insurance policies and brokerage services
- Provide accurate and professional support for insurance brokerage concerns
- Ensure accuracy and attention to detail in policy-related documentation
- Deliver excellent customer service and maintain high customer satisfaction
- Coordinate with internal teams to resolve client concerns efficiently
Qualifications:
- Completed at least 2 years in college with no back subjects
- With at least 6 months BPO voice experience in any account
- With excellent English communication skills for professional client interactions
- Customer service experience in financial services or non-life insurance is an advantage
- Detail-oriented, especially in handling policy inquiries and documentation
- Must be willing to work onsite in Taguig
- Must be amenable to shifting schedule and can start ASAP
Salary and Benefits:
- Up to PHP 24,000 salary package
- HMO and comprehensive benefits package
- Paid training from Day 1
- Career growth and development opportunities
- Work with a global leader in BPO and Technology
Role
Appeals Support Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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