Customer Service Representative
255 Views
10 hours ago
Experience
0–29 Year(s)
₱
Salary
₱ 25 – 50K
p.m
Location
NA
2 candidate(s) already applied
Job Description
URGENT HIRING: Customer Service & BPO Associates
Top BPO Companies: Teleperformance, EXL, WNS, TCS, Wipro, Iqor, ResultsCX, ACN Healthcare & AllDigitech
Salary Package: ₱25,000 – ₱50,000 / month (Basic Pay + Allowances + Performance Incentives!)
Work Setup: Onsite / Hybrid Options Available
Experience: Open to Fresh Graduates & Candidates with No Prior BPO Experience!
Why Join Us? (Perks & Benefits)
High Compensation: Earn up to ₱25,000 – ₱50,000 monthly package depending on account and experience!- Comprehensive Healthcare: Day 1 HMO coverage for you (plus free coverage for dependents).
Exciting Bonuses & Perks:- Night Differential Pay (up to 20%)
- Monthly Performance & Account-Specific Incentives
- Fast Referral Bonuses & Attendance Allowances
- 100% Paid Training from Day 1
- World-Class Facilities: On-site sleeping quarters, game rooms, free gym access, and employee lounge areas.
- Career Progression: Rapid promotion pathways into leadership, Quality Assurance, or Training within 6 months!
Key Responsibilities
- Handle incoming customer queries, requests, and concerns via Phone, Chat, or Email.
- Deliver accurate, empathetic, and professional support to maintain customer satisfaction.
- Troubleshoot issues, recommend products/services, and document account notes in the internal system.
Candidate Requirements
- Education: Open to High School Graduates (Old Curriculum), Senior High School Graduates, or College Level/Graduates.
- Communication Skills: Good to excellent English verbal and written communication skills.
Experience: Open to candidates with No Experience / Fresh Graduates (prior customer service background is a plus!).- Tech Literacy: Basic computer navigating skills and typing proficiency.
- Flexibility: Willing to work in shifting schedules (including night shifts and weekends).
Available Locations Across the Philippines
We are actively hiring across all major technology hubs and business parks:
- Makati: Ayala / Alphaland
- Taguig: SM Aura / McKinley Hill / BGC
- CDO: Centrio Mall, Cagayan de Oro
- Sucat: Sucat, Parañaque City
- EDSA Greenfield: Greenfield District, Mandaluyong City
- Pasig: Silver City / Rockwell Business Center, Ortigas
- Cebu: Cebu IT Park / Insular, Cebu City
- Davao: Matina / Abreeza Hubs, Davao City
- Bacolod: Bacolod City Center
- Vertis North QC: Vertis North, Quezon City
- Bridgetowne QC: Bridgetowne, Quezon City / Pasig
- Eastwood QC: Eastwood City, Libis, Quezon City
- Alabang: Northgate Cyberzone, Muntinlupa City
- Eton Centris QC: Eton Centris, EDSA Corner Quezon Ave
- Iloilo: Iloilo Business Park, Mandurriao
- Molino: SM Center Molino, Bacoor, Cavite
How to Apply
- Submit Your Resume: Email your updated resume to the provided email address.
Application Confirmation & Schedule: Keep an eye on your inbox! You will receive an official response detailing:- The nearest available BPO partner company matched to your address
- The specific office location
- Your interview date and time schedule
- HR Follow-Up: A member of our Recruitment / HR team will reach out directly via email/phone to guide you through the next steps and answer any questions.
Key Skills
3 Skills
Communication
Listening
typing skills
Role Specifications
Role
Account Manager
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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