Customer service representative
Gratitude IncCustomer service representative
Job Description
Key Skills
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Upsell and cross-sell: Customer service executives may be responsible for identifying sales opportunities and promoting additional products or services to customers.
-Respond to customer inquiries: Customer service executives interact with customers via phone, email, or chat to resolve issues, answer questions, and provide information about products and services.
-Resolve customer complaints: Customer service executives handle customer complaints and work to find solutions that meet both the customer's needs and the company's policies.
-Provide feedback: Customer service executives provide feedback to management about customer concerns, issues, and trends to help improve overall customer satisfaction.
- interview guidance/tips, Attractive salary, joining bonus .........
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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