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Customer Service Representative

Gratitude Inc
3529 Views
15 hours ago

Customer Service Representative

1-2 Year(s)
Manila (Makati)
Manila (Makati)

Job Description

Key Skills

Call Center calling Financial Account

2 candidate(s) have already applied for this Job. Apply now


  • Provide customer support through phone, chat, or email.

  • Ensure customer satisfaction and provide professional customer support.

  • Handle customer concerns/complaints in a courteous and professional manner and within established guidelines, and escalate as necessary.

  • Demonstrate strong domain knowledge and communicate accurate information to customers.



REQUIREMENTS:




  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support via Calls, Chats and Email.

  • With good communications (verbal and written) and technical skills.



Financial Account



Qualifications: College Graduate 0-6 Months



Exp Offer: 20,000-24,000 Package



 



Automotive Account



Qualifications: Completed 2 Years In College With At Least 6 Months Exp HS/SHS Grad



With At Least 1 Year Bpo Experience



Offer : 19,000-23,000

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Sonia Abad

Recruiter - Gratitude Inc

NA, philippines

2+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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