Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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US COLLECTION
Start Date: July 27, 2026
ONE DAY PROCESS → JOB OFFER SAME DAY
Role Overview:
Be part of a US Collection account. You will contact customers to discuss payment options, resolve account concerns, and help them get back on track.
Key Responsibilities:
- Make and receive calls regarding overdue financial accounts
- Negotiate payment arrangements and offer solutions per client guidelines
- Provide excellent customer service while meeting collection targets
- Accurately document all customer interactions in the system
- Handle objections and de-escalate difficult calls professionally
Salary Package:
- Fresher/Adapter: ₱17,000 Basic Salary
- Experienced: Up to ₱25,000 Basic Salary with at least 6 months Collection experience
Qualifications:
- 18 years old and above
- At least K-12 Graduate / High School Graduate
- Good English Communication Skills - persuasive and customer-focused
- Willing to work onsite and on shifting schedule including weekends & holidays
- No experience required for Freshers - full paid training provided
- For Experienced: Must have 6+ months Collection BPO experience with COE
Perks:
HMO on Day 1 + Life Insurance | Night Differential + Collection Incentives | Paid Training + Career Growth
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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