Vietnamese Bilingual Customer Service Representatives
131 Views
1 week ago
Experience
0–12 Year(s)
₱
Salary
₱ 70 – 80.15K
p.m
Location
NA
1 candidate(s) already applied
Job Description
NOW HIRING: Vietnamese Bilingual Customer Service Representatives
Premium Salary + Vietnamese Language Allowance | No Experience Required
**Company:** Iquor
**Account:** Premium Bilingual Account
**Location:** Philippines
**Work Arrangement:** Hybrid / Onsite
**Employment Type:** Full-Time
**Work Schedule:** Shifting Schedule
**Vacancies:** Multiple – Urgent Hiring
## Job Description
Iquor is looking for fluent Vietnamese and English speakers to join its growing team as Vietnamese Bilingual Customer Service Representatives.
This is an excellent opportunity for individuals looking to build a career in the BPO industry. No previous call center experience is necessary, as comprehensive paid training will be provided from Day 1.
Successful candidates will enjoy a competitive salary package, premium Vietnamese language allowance, performance incentives, and excellent career development opportunities.
## Key Responsibilities
- Handle customer inquiries and provide support to Vietnamese-speaking customers through calls, chat, and email.
- Assist customers with billing inquiries, account concerns, and service requests.
- Communicate professionally in Vietnamese and English.
- Provide effective solutions and ensure customer satisfaction.
- Maintain accurate documentation of customer interactions.
- Achieve established quality, productivity, and customer satisfaction targets.
## Qualifications
- Native or fluent Vietnamese speaker with excellent verbal and written communication skills.
- Good command of English.
- No previous BPO or call center experience required.
- Fresh graduates and first-time job seekers are welcome.
- Collections or Order-to-Cash (O2C) knowledge is an advantage.
- Open to Filipino and foreign nationals with valid TRV, work visa, or ACR documentation, as applicable.
- Willing to work onsite or under a hybrid setup.
- Flexible to work on shifting schedules.
- Available to start ASAP.
## Compensation & Benefits
- Competitive salary package.
- Premium Vietnamese language allowance.
- Monthly performance incentives and bonuses.
- Paid training from Day 1.
- HMO coverage.
- Government-mandated benefits.
- Career growth and promotion opportunities.
- Supportive and professional working environment.
- Opportunity to work with a premium bilingual account.
## Why Apply?
Put your Vietnamese language skills to work and enjoy premium earning opportunities!
Whether you are a fresh graduate, first-time job seeker, or experienced professional, this is your opportunity to join a premium BPO account without the need for previous call center experience.
**MULTIPLE VACANCIES AVAILABLE – URGENT HIRING!**
**APPLY NOW!**
Key Skills
7 Skills
Call Center
Vietnamese
BPO Voice Process
International Call Centre
Fluent in Vietnamese and English
Order to Cash
Vietnamese Language
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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