Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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Job Title: Customer Service Representative- Healthcare/Telco/Retail Accounts
Location: EDSA Central Phillipines
Salary: 15,000-35,000
1 Day Hiring Process
Hired in 1 Day – Apply, interview, and get hired fast
About the Role
We are looking for a motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.
Responsibilities
- Develop, test, and maintain reliable, scalable, and user-focused solutions.
- Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
- Write clean, maintainable, and well-documented work following best practices.
- Troubleshoot issues, optimize performance, and improve overall quality.
- Track progress, communicate updates clearly, and contribute to continuous improvement.
Qualifications
- Senior High School Graduate
- 0-1 year of elevant experience in a similar role.
- Strong problem-solving skills and the ability to work independently and with a team.
- Good written and verbal communication skills.
Skills
- Strong foundation in role-relevant tools, platforms, and best practices.
- Ability to plan, execute, measure, and improve work with attention to detail.
- Good communication, ownership, collaboration, and time-management skills.
Benefits
- Competitive compensation and growth opportunities.
- Collaborative work culture with learning and development support.
- Opportunity to work on meaningful products and business problems.
Work Environment
This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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