Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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Customer Service Representative: Telco retention/ Telco Billing
1-Day Hiring Process
Hired in 1 Day– Apply, interview, and get hired fast
Location: City of Iloilo
Salary: 15,000-23,000
About the Role
We are looking for a motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.
Responsibilities
Develop, test, and maintain reliable, scalable, and user-focused solutions.
Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
Write clean, maintainable, and well-documented work following best practices.
Troubleshoot issues, optimize performance, and improve overall quality.
Track progress, communicate updates clearly, and contribute to continuous improvement.
Qualifications
Senior High School Graduate
Strong problem-solving skills and the ability to work independently and with a team.
Good written and verbal communication skills.
Skills
Strong foundation in role-relevant tools, platforms, and best practices.
Ability to plan, execute, measure, and improve work with attention to detail.
Good communication, ownership, collaboration, and time-management skills.
Benefits
Competitive compensation and growth opportunities.
Collaborative work culture with learning and development support.
Opportunity to work on meaningful products and business problems.
Work Environment
This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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