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CUSTOMER SERVICE REPRESENTATIVES (CSR)

Gratitude Inc
1044 Views
2 months ago

CUSTOMER SERVICE REPRESENTATIVES (CSR)

0-1 Year(s)
₱ 25 - ₱ 35K p.m
Manila (Pasig, Taguig, Bridgetown quezon City)
Manila (Pasig, Taguig, Bridgetown quezon City)

Job Description

Key Skills

Sales Technical support Technology collections experience fraud analyst Experience in managing Telco and Media accounts

1 candidate(s) have already applied for this Job. Apply now

We are currently looking for motivated and customer-focused individuals to join our growing BPO team. If you have strong communication skills and a passion for delivering excellent customer service, this is your opportunity to build a rewarding career in the BPO industry.


Job Responsibilities:
Handle inbound and outbound customer inquiries professionally
Provide accurate information regarding products, services, and account concerns
Resolve customer issues in a timely and efficient manner
Maintain quality customer interactions while meeting performance metrics
Document customer concerns and transactions accurately
Follow company policies, procedures, and compliance standards
Qualifications:
At least High School graduate old curriculum and Senior High School Graduate
With or without BPO experience are welcome to apply


Excellent English communication skills
Strong problem-solving 
Willing to work onsite and on a shifting schedule
Basic computer navigation skills required

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Mary Adeusi

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

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