Customer Support Agent
Gratitude IncCustomer Support Agent
Job Description
Key Skills
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Job Title:Customer Support Agent
Job Location: Pampanga,Philippines
Customer Support Agent will be responsible for ensuring customer satisfaction, providing support, managing customer service inquiries, and maintaining excellent interpersonal relationships with clients.Customer Experience Support refers to the comprehensive management of all interactions that a customer has with a company throughout their journey.
Qualifications
Interpersonal Skills, Customer Satisfaction, and Customer Support skills
Experience in Customer Service and Customer Service Management
1 year experience required in healthcare back office support (Email/Chat)
Excellent communication and problem-solving abilities
Ability to handle high-stress situations with a positive attitude
Previous experience in a similar role is a plus
What we offered
Salary 19000 to 35000
Health Insurance coverage (400 K HMO with 3 dependents worth of 200K)
Retirements savings plan
paid time off and holiday benefits
13th month salary
Anniversary bonus
Performance bonus
Paid training
Yearly bonus
Opportunities for promotion
Catch This Incredible Opportunity!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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