EXL Cebu Hiring - Financial Account CSR - Up to 22K

Gratitude Inc

10 Views

18 hours ago

1-25 Year(s)

₱ 20 - ₱ 22K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations Call Centre skills BPO Call center

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EXL Cebu Hiring - Financial Account CSR - Up to 22K + Day 1 HMO - Onsite

*Company:* EXL Service

*Location:Cebu City, Cebu

*Work Setup:* Work From Office (WFO) - Onsite

*Employment Type:* Full-time - Shifting / Night Shift

*Salary:* Up to PHP 22,000 Package (PHP 17,000 - 19,000 Basic + PHP 3,000 Allowance)

*Industry:* BPO - Financial Services / Real Estate

*Job Openings:* Multiple Vacancies

*Job Summary:*

EXL Service Cebu is actively hiring Customer Service Representatives for our Financial - Real Estate Account. This is a great opportunity for BPO professionals with at least 1 year of experience who are looking for a competitive compensation package, Day 1 HMO benefits, and long-term career growth in a global organization.

*Responsibilities:*

- Handle inbound customer inquiries related to financial and real estate services

- Assist with account management, property-related concerns, and service requests

- Provide accurate information and timely resolution to customer issues

- Ensure adherence to company policies, compliance, and quality standards

- Document all customer interactions accurately in the system

- Achieve performance metrics for customer satisfaction and efficiency

*Requirements:*

- Educational Attainment: At least completed 2nd Year College / 72 units / Associate Degree

- Work Experience: At least 1 year of Call Center / BPO experience, preferably voice account

- Communication Skills: Good English communication skills, B1 High CEF Level and above

- Must be willing to work onsite in Cebu City, Cebu

- Must be willing to work shifting / night shift schedule, including weekends and holidays

- Must be able to work in a fast-paced and dynamic financial environment

*Compensation and Benefits:*

- Competitive salary package up to PHP 22,000 (PHP 17K-19K Basic Salary + PHP 3K Allowance)

- HMO coverage on Day 1 + Life Insurance

- Paid training program with monthly allowances

- Performance-based incentives and bonuses

- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)

- Career development and internal promotion opportunities

- Stable account with supportive team environment

*Application Process:*

Submit your updated resume by clicking Apply Now. Only qualified candidates will be contacted for the next steps of the recruitment process.

Join EXL Cebu today and grow your BPO career in the Financial Real Estate industry!

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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