EXL Iloilo - Retail Voice - Up to 18K - 1 Year BPO Voice Required*

*EXL Iloilo - Retail Voice - Up to 18K - 1 Year BPO Voice Required*

Company: EXL Service

Location: Iloilo City - Onsite (WFO)

Industry: BPO / Retail / Voice

Salary: PHP 18,000 Package

Setup: Onsite - Full-time / Shifting

About the Role:

Join EXL Iloilo's Retail Voice Account! We are looking for motivated CSRs with at least 1 year BPO voice experience and 2 years completed in college. Secure a PHP 18,000 package and grow with a trusted global BPO company.

What You'll Do:

- Answer inbound calls and assist Retail customers

- Resolve concerns and provide accurate information

- Deliver high-quality customer service experience

- Meet productivity and quality metrics

- Adhere to processes and compliance standards

Requirements:

- At least 2 years completed in college (72 units) - Required

- At least 1 year BPO Voice experience - Required

- High School / SHS grads not qualified for this specific account

- Good English communication skills

- Willing to work onsite in Iloilo

- Available to start immediately

Perks & Benefits:

- PHP 18,000 Salary Package

- HMO coverage

- Government benefits

- Career advancement opportunities

- Stable onsite account