EXL Iloilo - Retail Voice - Up to 18K - 1 Year BPO Voice Required*
Job Description
Key Skills
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*EXL Iloilo - Retail Voice - Up to 18K - 1 Year BPO Voice Required*
Company: EXL Service
Location: Iloilo City - Onsite (WFO)
Industry: BPO / Retail / Voice
Salary: PHP 18,000 Package
Setup: Onsite - Full-time / Shifting
About the Role:
Join EXL Iloilo's Retail Voice Account! We are looking for motivated CSRs with at least 1 year BPO voice experience and 2 years completed in college. Secure a PHP 18,000 package and grow with a trusted global BPO company.
What You'll Do:
- Answer inbound calls and assist Retail customers
- Resolve concerns and provide accurate information
- Deliver high-quality customer service experience
- Meet productivity and quality metrics
- Adhere to processes and compliance standards
Requirements:
- At least 2 years completed in college (72 units) - Required
- At least 1 year BPO Voice experience - Required
- High School / SHS grads not qualified for this specific account
- Good English communication skills
- Willing to work onsite in Iloilo
- Available to start immediately
Perks & Benefits:
- PHP 18,000 Salary Package
- HMO coverage
- Government benefits
- Career advancement opportunities
- Stable onsite account
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
Accounting / Finance
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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