EXL Pasay - Insurance Voice Support - 1 Yr Voice Exp Required

EXL Pasay - Insurance Voice Support - 1 Yr Voice Exp Required - Up to 22K

Company: EXL Pasay

Location: Pasay City - Onsite (WFO)

Salary: Up to PHP 22,000 Package

Setup: Onsite - Shifting Schedule

About the Role:

Be part of our Insurance Voice Team in Pasay! We're looking for experienced Voice CSRs for our stable MENDOTA account.

Responsibilities:

- Handle insurance customer inquiries via voice channel

- Provide accurate information and assistance

- Resolve customer concerns with empathy and professionalism

- Meet quality and performance metrics

Qualifications:

- At least Senior High School Graduate

- Minimum 1 year BPO Voice experience required

- Excellent English communication skills

- Strong customer service orientation

- Willing to work onsite in Pasay City and on a shifting schedule

Perks & Benefits:

- Up to PHP 22,000 Salary Package

- HMO coverage and paid leaves

- Government-mandated benefits

- Paid training and career development opportunities

- Stable and long-term insurance account