EXL Services is hiring CSR – Travel Account | Pasay site | 48k |
Gratitude IncEXL Services is hiring CSR – Travel Account | Pasay site | 48k |
Job Description
Key Skills
8 candidate(s) have already applied for this Job. Apply now
Roles and Responsibilities:
As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure.
Making changes to existing reservations (ticket reissuance & cancellations)
Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellationMaking outbound calls to vendors and customers as required
Creating new PNRs for fresh bookingJob Qualifications:
At least high school graduate
With 1year Travel account experience, knowledgeable in GDS: Apollo, Sabre or Amadeus
Amenable to work onsite at EXL Pasay
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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