Facilitator Trainer – Revenue Cycle (Healthcare)

Gratitude Inc

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2 months ago

Facilitator Trainer – Revenue Cycle (Healthcare)

2-4 Year(s)

35 - 40 Thousand p.m

Manila (Makati)

Job Description

Key Skills

Facilitator Health Informatics Revenue Cycle Management PH Healthcare

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Job Title: Facilitator Trainer – Revenue Cycle (Healthccare) : Rotating schedule

Pay Range: 35,000 - 40,000

Recruitment process – HRI, Level 1 and Level 2 interview

Summary:

Our Revenue Cycle Trainer will plan, organize, and direct a wide range of training activities. This role will consult with training managers, operations leadership, and clients to develop performance improvement measures, conduct new hire training as needed, develop training materials, conduct training sessions for tenured employees, and coach/mentor operations associates. You will help employees maintain and improve their job skills and prepare for jobs requiring greater skill. You will also serve as a stakeholder during the implementation of clients, products and solutions to ensure employees are set up for success during transitions.

Qualifications:

 Bachelor’s degree in a relevant field preferred (e.g., Human Resources, Business,

Education)

 Proven experience in training or a related role, with a minimum of 2-4 years of

relevant experience.

 Experience with the development of training materials including presentations, user

manuals, and assessments.

 Minimum of 3 years of experience in Revenue Cycle Management (RCM)

 Experience with EPIC is strongly preferred.

 Classroom management skills

 Strong analytical and technical skills

 Exceptional organizational abilities

 Excellent interpersonal and communication skills.

 Visionary mindset with the ability to identify and implement innovative training

solutions.

 Ability to thrive in a fast-paced and dynamic work environment.

 Familiarity with learning management systems and digital training platforms (ex:

Articulate 360 applications) is a plus

Responsibilities:

 Leverages digital technology developments in delivering training programs.

 Implement innovative digital tools and platforms to facilitate engaging and effective

training programs.

 Create training programs and prepare any learning materials needed.

 Analyze internal employee data to identify skills gaps and training needs.

 Collaborate with department heads to understand organizational goals and align

training programs accordingly.

 Identify and eliminate barriers to training effectiveness throughout the training value

chain.

 Collaborate with relevant stakeholders to ensure a seamless training experience for

all employees.

 Evaluate employee performance to identify areas where skills improvement is

needed.

 Develop strategies to address performance gaps and enhance overall employee

capabilities.

 Coordinate and manage the logistics of training programs, including scheduling and resource allocation.

 Effectively manage multiple training projects simultaneously, ensuring timely delivery and adherence to quality standards.

 Monitor training program outcomes and gather feedback for continuous

improvement.

 Proactively seek opportunities to enhance training methodologies and content.

 Collaborate with department managers and other stakeholders to ensure training

initiatives align with organizational objectives.

 Foster positive working relationships with various teams to facilitate a cohesive

training approach.

Role

Process Trainer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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