FINANCIAL ACCOUNT
Job Description
Key Skills
7 candidate(s) have already applied for this Job. Apply now
Job Description – Financial Account (Customer Service Representative)
Company: HGS
Position: Financial Account – Customer Service Representative
Location: Onsite
Qualifications:
At least High School (HS) or Senior High School (SHS) Graduate with a minimum of 6 months to 1 year international BPO voice experience OR
Completed at least 2 years in college with a minimum of 6 months international BPO voice experience
Excellent English communication skills
Willing to work onsite and on shifting schedules
Customer-oriented and able to handle financial account concerns professionally
Job Responsibilities:
Handle customer inquiries related to financial accounts
Assist clients with billing, transactions, account information, and general concerns
Provide accurate information and excellent customer service
Maintain professionalism during customer interactions
Follow company policies and data security guidelines
Perks & Benefits:
Competitive salary package
Paid training
Night differential and incentives
HMO and other company benefits
Career growth opportunities
How to Apply:
Send your updated resume to:
gratitudejobs@gmail. com
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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