Financial Advisor
Gratitude IncFinancial Advisor
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job title: Financial Advisor
Account: UK Financial Collections
Work set up: 100% Onsite at Eton Centris, Quezon City
Work shift: Shifting schedules, UK time
Salary: Up to 50,900 package depending on the length of tenure as an agent.
Start date: TBD
Qualifications:
• Bachelor's Degree
• 4-5 years of relevant US/UK banking and collections experience
• Leadership experience in UK collections/recoveries
• Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.
• Proven track record in providing support to customers experiencing mortgage arrears.
• Proficiency in undertaking complex financial support, litigation and receivership activities.
• Good to have: Exposure to UK banking or collections experience in other verticals.
Key Skills: Strong knowledge of FCA regulations, Consumer Credit Act, GDPR, and negotiation skills.
Responsibilities: Handling inbound/outbound calls, managing arrears, conducting forbearance, and ensuring customer treatment follows compliance standards.
Role
Appeals Support Specialist
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
WNS bridgetowne :CSR -Travel/Financial Account
Gratitude Inc1 - 10 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
1 - 2 Year(s)
25 - 35 Thousand p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE in Manila
Gratitude Inc0 - 10 Year(s)
15 - 30 Thousand p.m
Manila, Philippines
Spanish Bilingual CSR -WNS Company
Gratitude Inc2 - 17 Year(s)
95 - 100 Thousand p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
Training Manager (Service Desk)| URGENT HIRING
Gratitude Inc6 - 8 Year(s)
80 - 90 Thousand p.m
Manila, Philippines
Spanish Bilingual CSR -WNS Company
Gratitude Inc2 - 17 Year(s)
95 - 100 Thousand p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Multilingual Service Desk Agent -: Polish-speaking
Gratitude Inc2 - 7 Year(s)
75 - 85 Thousand p.m
Manila, Philippines