Financial Payroll Support Specialist (Blended | Onsite)

Gratitude Inc

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6 days ago

1-10 Year(s)

₱ 18 - ₱ 27K p.m

Manila (Eastwood quezon city, Pasig)

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Job Description

Key Skills

Customer Service Chat Support HRIS/HCM, payroll support, workforce management systems

104 candidate(s) have already applied for this Job. Apply now

Role Overview:
We are seeking a Financial Payroll Support Specialist to handle blended customer interactions for a financial payroll account. You will assist employees and clients with payroll inquiries, account concerns, and general support needs.

Key Responsibilities:

Handle blended (voice and non-voice) customer interactions professionally.

Assist with payroll inquiries, account concerns, and general support needs.

Resolve customer concerns efficiently while delivering a positive experience.

Document interactions accurately using company systems.

Meet quality, productivity, and customer satisfaction goals.

Qualifications:

1 year BPO experience required.

OR 1 year payroll experience – required.

At least a High School Graduate (both old and new curriculum) – required.

Amenable to work onsite.

Good to above communication skills.

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Jecinta Kariuki

Recruiter - Gratitude Inc

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