Healthcare Account - Teleperformance EDSA Greenfield - Up to PHP 31K
Job Description
Key Skills
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*Healthcare Account - Teleperformance EDSA Greenfield - Up to PHP 31K - Onsite*
Company: Teleperformance - EDSA Greenfield, Mandaluyong
Location: EDSA Greenfield, Mandaluyong - Onsite
Salary: Up to PHP 31,000 Package
Account: Healthcare Account - Voice / Non-Voice
Setup: Full-Time, Onsite - Shifting Schedule
Join Teleperformance, the world's largest CX company, for a stable Healthcare Account in EDSA Greenfield. Up to 31K salary package.
*Responsibilities:*
- Handle healthcare inquiries with empathy and professionalism
- Assist customers with benefits, claims, and account concerns
- Provide accurate information while ensuring HIPAA compliance
- Document interactions and maintain quality standards
- Meet KPIs and deliver excellent customer experience
*Qualifications:*
- HS grad (old curriculum) or SHS grad accepted
- At least 6 months BPO / CCE experience required
- Good English communication skills
- Willing to work onsite in EDSA Greenfield
- Open to shifting schedule
- Can start ASAP
*Benefits:*
- Up to PHP 31K salary package
- HMO + government benefits
- Paid training from Day 1
- Career growth and promotion opportunities
- Work with a global leader in CX
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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