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GRATITUDE INC
APAC · AFRICA · U.S.A

Healthcare Account - Teleperformance EDSA Greenfield - Up to PHP 31K

95 Views 1 week ago
Experience 1–25 Year(s)
₱
Salary ₱ 28 – 31K p.m
Location NA
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Job Description

Healthcare Account - Teleperformance EDSA Greenfield - Up to PHP 31K - Onsite*


*Company:* Teleperformance - EDSA Greenfield, Mandaluyong | *Location:* EDSA Greenfield, Mandaluyong - Onsite | *Account:* Healthcare Account - Voice / Non-Voice | *Salary:* Up to PHP 31,000 Package

*Setup:* Full-Time, Onsite, Shifting Schedule


*About the Company:*

Join Teleperformance, the world's largest CX company, for a stable Healthcare Account in EDSA Greenfield. Up to PHP 31K salary package.


*Job Description:*

We are hiring Customer Service Representatives for our Healthcare Account in EDSA Greenfield. This is an opportunity for candidates with at least 6 months of BPO experience.


*Key Responsibilities:*

- Handle healthcare inquiries with empathy and professionalism

- Assist customers with benefits, claims, and account concerns

- Provide accurate information while ensuring HIPAA compliance

- Document interactions and maintain quality standards

- Meet KPIs and deliver excellent customer experience


*Qualifications:*

- High School Graduate (Old Curriculum) or Senior High School Graduate accepted

- At least 6 months BPO / CCE experience required

- Good English communication skills

- Willing to work onsite in EDSA Greenfield

- Open to shifting schedule

- Available to start ASAP


*Benefits:*

- Up to PHP 31K salary package

- HMO plus government-mandated benefits

- Paid training from Day 1

- Career growth and promotion opportunities

- Work with a global leader in CX

Key Skills

6 Skills
Inbound BPO BPO Voice Process BPO Hiring BPO Call center Call centre voice Call centre manager

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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