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GRATITUDE INC
APAC · AFRICA · U.S.A

HGS QC Jobs - Voice Account - Onsite - Virtual Interview

205 Views 3 weeks ago
Experience 1–12 Year(s)
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Salary ₱ 19 – 25K p.m
Location NA
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Job Description

HGS QC Jobs - Voice Account - Onsite - Virtual Interview


Company: HGS (Hinduja Global Solutions)

Location: Bridgertowne, Quezon City - 100% Onsite - Shifting Schedule

Accounts: Premium Audio Equipment / TV / Financial Accounts

Process: Virtual Interview Available

Work Setup: Full-Time Onsite - Multiple Vacancies


HGS Bridgertowne is urgently hiring for Audio Equipment, TV, and Financial voice accounts.


Responsibilities:

Handle customer inquiries via voice support for assigned account

Provide excellent customer service and resolve concerns efficiently

Assist with billing, technical support, and account-related inquiries

Document customer interactions accurately and meet quality targets


Qualifications:

At least 6 months BPO international voice experience required

Good to excellent English communication skills

Willing to work 100% onsite in Bridgertowne, QC

Amenable to shifting schedule including night shift, weekends, and holidays

Can start ASAP


Benefits:

Competitive salary plus night differential plus performance incentives

Day 1 HMO with 1 free dependent

Life and medical insurance

Retirement package

Career growth opportunities

Virtual hiring process

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO Call center

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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