Hiring: Customer Service Representative (Healthcare Account) – Iloilo | Onsite | Day 1 HMO
Job Description
We are hiring Customer Service Representatives (Healthcare Account) to join our team in Iloilo.
If you have at least 6 months of customer service experience and are ready to build a rewarding career in the healthcare BPO industry, we’d love to hear from you.
Work Location: Robinson’s Cybergate, Ungka, Pavia, Iloilo
Work Setup: Onsite
Training Start: April 1
Minimum Qualifications
* Completed at least 2 years in college (minimum 72 units) with at least 6 months of customer service-related work experience (BPO or non-BPO); OR
* Graduate of any 4-year Bachelor’s Degree with at least 6 months of customer service-related work experience
* Excellent English communication skills (written and verbal)
* Strong customer service, problem-solving, and interpersonal skills
* Computer literate with knowledge of MS Office and internet navigation
* Willing to work onsite
* Willing to work rotating shifts, weekends, and holidays
Compensation & Benefits
* Basic Salary
* Monthly Allowance
* 20% Night Shift Differential
* HMO Coverage from Day 1
* HMO for one qualified dependent upon regularization
* Paid training
* Career growth and development opportunities
* Stable healthcare BPO environment
How to Apply
Interested?
Send your updated CV. Your resume should clearly reflect the following non-negotiable qualifications:
* Educational attainment (minimum 72 college units or Bachelor’s Degree)
* At least 6 months of customer service-related work experience
* Employment history with inclusive dates
* Current location
* Willingness to work onsite in Iloilo
* Willingness to work shifting schedules, including weekends and holidays
Key Skills
1 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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