HIRING NOW CSR POSITONS

Gratitude Inc

16 Views

19 hours ago

HIRING NOW CSR POSITONS

0-2 Year(s)

20 - 40 Thousand p.m

Manila (Alabang Muntinlupa City, Makati, Pasig, Taguig, Mandaluyong)

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service Customer Management customer service analyst

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Subject: Hiring Now: Telco CSR Associates | Start Your BPO Career

We are currently hiring Customer Service Representatives for our Telecommunications Account. We are looking for highly motivated individuals who are passionate about customer service and interested in building a stable and rewarding career in the BPO industry.

Position: Customer Service Representative – Telco Account

Employment Type: Full-Time

Location: Philippines

Job Summary:

The Customer Service Representative will be responsible for managing customer interactions, resolving inquiries efficiently, and delivering exceptional service experience. This role requires strong communication skills, professionalism, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Handle customer concerns related to billing, mobile services, technical support, and account management

• Provide accurate and timely solutions while maintaining excellent customer service standards

• Document customer interactions and resolutions accurately within company systems

• Maintain professionalism and empathy during all customer engagements

• Meet operational goals including customer satisfaction, productivity, and quality metrics

• Follow company procedures, compliance standards, and data privacy policies

Qualifications:

• At least Senior High School Graduate or High School Graduate (Old Curriculum)

• Excellent English communication skills

• Basic computer navigation and multitasking skills

• Strong customer service orientation and problem-solving abilities

• Willing to work onsite and on shifting schedules

• With or without BPO experience are welcome to apply

What We Offer:

• Competitive compensation package

• Performance incentives and allowances

• Paid training and career development programs

• HMO and government-mandated benefits

• Career growth opportunities within the organization

• Professional and supportive work environment

Join a growing team that values excellence, teamwork, and career development. Apply today and begin your journey in the telecommunications BPO industry.

Role

Customer Care Officer

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Mike Rashid

Recruiter - Gratitude Inc

NA, kenya

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