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GRATITUDE INC
APAC · AFRICA · U.S.A

Hiring- TRAVEL ACCOUNT ( Location:McKinley )

39 Views 2 days ago
Experience 2–3 Year(s)
₱
Salary ₱ 33 – 45K p.m
Location Manila (Taguig, Makati)
10 candidate(s) already applied

Job Description

Travel and Hospitality Specialist

Salary: ₱33,000–₱45,000 per monthIndustry: Travel and Hospitality

About the Role

We’re looking for a customer-focused Travel and Hospitality Specialist with at least two years of experience using a Global Distribution System (GDS). You’ll assist customers with travel arrangements and provide helpful, professional service throughout the booking process.

Key Responsibilities

• Handle travel inquiries and assist with bookings, changes, cancellations, and itinerary updates.
• Use a GDS to search, book, and manage travel arrangements.
• Provide accurate information about fares, schedules, availability, and booking policies.
• Resolve customer concerns and coordinate with relevant travel or hospitality providers.
• Maintain accurate booking records and follow service procedures.

Qualifications

• At least 24 months of GDS experience.
• High school or senior high school graduate.
• Strong communication and customer service skills.
• Comfortable working with booking systems and handling customer requests.
• Detail-oriented, reliable, and able to manage multiple tasks.

Salary range: ₱33,000–₱45,000, depending on experience and qualifications.

Key Skills

5 Skills
Customer Service GDS Experience BPO Travel Account Travel and Hospitality GDS tools (e.g., Amadeus, Sabre, Galileo)

Role Specifications

Role
Travel Agent
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Airline / Reservations / Ticketing / Travel

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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