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HR Service Delivery Associate Manager

Gratitude Inc
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5 hours ago

HR Service Delivery Associate Manager

7-8 Year(s)
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

Payroll Processing

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JOB TITLE: HR Service Delivery Assoc Manager (CL 8)

Job Requisition ID: R00323165

WORK SETUP: Hybrid in Taguig 

WORK SHIFT: Day shift


OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately each pay run for both in-house and outsourced teams, with the correct deductions and necessary withholdings, including maintaining the employees' hours and payments, calculating commissions and bonuses, and printing payroll.


RESPONSIBILITIES:


• Act as the escalation point for team and customer issues 

• Together with other leads, identify opportunities for improvement 

• Drive corporate initiatives, delivery of metrics and optimal performance of the team through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals 

• Participate in the action and strategic planning process that establishes annual objectives and goals for an organisation 

• Be responsible for the development of resources under your reporting line 


Scope of responsibilities includes overseeing: 

• Produce and Distribute Pay to employees’ bank accounts

• Conduct Audit Activities  

• Produce General Ledger Feed 

• Payroll Reporting  

• Distribute vendor/government data as required 

• Post Payrun activities 

• Calculate Gross to Net


JOB QUALIFICATIONS:


• With at least 7 to 8 years of relevant experience; 5 years of supervisory experience

• Payroll and SAP experience required



Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Mary Nkechi Linus

Recruiter - Gratitude Inc

NA, nigeria

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