Insurance Voice CSR - EXL Pasay- Up to 22K
Job Description
Insurance CSR - Voice - EXL Pasay City - MENDOTA -
Company: EXL Pasay
Location: Pasay City - Onsite (WFO)
Salary: Up to PHP 22,000 Package
Setup: Onsite - Shifting Schedule
Headcount: Multiple Vacancies!
About the Role:
Join our Insurance Voice Team in Pasay! EXL Pasay is hiring experienced Voice CSRs for our stable MENDOTA account. Be part of a long-term, non-toxic campaign with clear career growth!
Responsibilities:
- Handle insurance customer inquiries via voice channel
- Provide accurate information and assistance to customers
- Resolve customer concerns with empathy and professionalism
- Meet quality and performance metrics
Qualifications:
- At least Senior High School Graduate
- Minimum 1 year BPO Voice experience required
- Excellent English communication skills
- Strong customer service orientation
- Willing to work onsite in Pasay City and on a shifting schedule
Perks & Benefits:
- Up to PHP 22,000 Salary Package
- HMO coverage and paid leaves
- Government-mandated benefits
- Paid training and career development opportunities
- Stable and long-term insurance account - MENDOTA
Key Skills
8 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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