Insurance Voice CSR - MENDOTA Account - EXL Pasay - Onsite - 22K
Gratitude IncInsurance Voice CSR - MENDOTA Account - EXL Pasay - Onsite - 22K
Job Description
Key Skills
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Insurance Voice CSR - MENDOTA Account - EXL Pasay - Onsite - 22K
Company: EXL Pasay
Location: Pasay City - Onsite
Salary: Up to PHP 22,000 Package
Setup: Onsite / Shifting Schedule
About the Role:
Be part of our Insurance Voice Team in Pasay! We're looking for experienced Voice CSRs for our stable MENDOTA account.
Perks & Benefits:
- Up to PHP 22,000 Salary Package
- HMO coverage and paid leaves
- Government-mandated benefits
- Paid training and career development opportunities
- Stable and long-term insurance account
Your Role:
- Handle insurance customer inquiries via voice channel
- Provide accurate information and assistance
- Resolve customer concerns with empathy and professionalism
- Meet quality and performance metrics
Qualifications:
- At least Senior High School Graduate
- Minimum 1 year BPO Voice experience required
- Excellent English communication skills
- Strong customer service orientation
- Willing to work onsite in Pasay City and on a shifting schedule
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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