Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

IT Business Analyst

29 Views 2 days ago
Experience 5–10 Year(s)
₱
Salary Confidential
Location Manila - Taguig, Cebu Central Visayas
7 candidate(s) already applied

Job Description

Job Title : IT Business Analyst

Job Description :

We are looking for an experienced IT Business Analyst to support IT initiatives, digital transformation, and business process improvement projects within the US healthcare domain. The ideal candidate will work closely with cross-functional teams and stakeholders to understand business needs, identify improvement opportunities, and communicate solutions effectively to both technical and business audiences.

Experience : 5 - 10yrs​

Location : Taguig, Cebu, or Davao, Philippines.

Work Setup : Hybrid.

Required Skills : 

  1. IT Business Analysis and Requirements Gathering

  2. US Healthcare Domain Knowledge

  3. Digital Transformation and Business Process Improvement

  4. Agile and Waterfall Methodologies

  5. Stakeholder Management, Storytelling, and Presentation Skills

Key Responsibilities :

  • Support IT, digital transformation, and business process improvement initiatives.

  • Gather, analyze, and document business requirements.

  • Collaborate with cross-functional teams and stakeholders to align business needs with technical solutions.

  • Apply Agile and Waterfall methodologies based on project requirements.

  • Prepare and deliver clear presentations for clients, executives, and technical audiences.

  • Identify opportunities to improve business processes, operational efficiency, and service delivery.

  • Support data analytics, reporting, change management, and process automation initiatives as needed.

Qualifications :

  • Graduate or Master's degree in Information Technology, Computer Science, Engineering, or a related field.

  • At least 5 years of relevant IT experience.

  • Minimum 2 years of US healthcare experience in CPO/BPO, payer, provider, or health tech.

  • Experience with IT projects, digital transformation, or business process improvement.

  • Exposure to cross-functional collaboration and stakeholder management.

​​



Key Skills

6 Skills
Stakeholder Management Agile methodologies US Healthcare Digital Transformation Business Process Analysis IT Business Analyst

Role Specifications

Role
Business Analyst
Timings
Rotational Shifts (Permanent)
Industry
IT-Software / Software Services
Work Mode
Hybrid
Process
Non-Voice
Functional Area
IT Software/Hardware

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Sadiqa A N
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, india
Network 0+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc