IT Business Analyst
Job Description
WORK SETUP: Hybrid – Taguig / Cebu / Davao
WORK SCHEDULE: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)
SALARY: ₱52,000 – ₱73,000 package
START DATE: ASAP
Role Overview
We are seeking an IT Business Analyst to support IT, digital transformation, and business process improvement projects. You will work with cross-functional teams, engage stakeholders, and deliver insights to clients, executives, and technical audiences.
Key Responsibilities
Work on IT, digital transformation, or business process improvement projects
Apply Agile and Waterfall methodologies
Engage in cross-functional and stakeholder management activities
Deliver excellent storytelling and presentations to clients, executives, and technical audiences
Support productizing AI/ML and agentic systems in healthcare operations (preferred)
Perform data analytics and reporting (preferred)
Support change management and process automation initiatives (preferred)
Required Qualifications
Graduate or Master's Degree with 5 years in Information Technology, Computer Science, Engineering – required
At least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech) – required
Experience working on IT, digital transformation, or business process improvement projects – required
Experience in Agile and Waterfall methodologies – required
Exposure to cross-functional and stakeholder management activities
Excellent storytelling and presentation skills
Preferred Qualifications
PMP, PRINCE2, Agile/Scrum Certifications, ITIL, and Lean Six Sigma
Familiarity with productizing AI/ML and agentic systems in healthcare operations
Data analytics and reporting experience
Change management exposure
Process automation experience
Why Join?
Competitive salary: ₱52,000 – ₱73,000 package
Hybrid work setup – work-life balance
Multiple site options: Taguig, Cebu, or Davao
Career growth in IT business analysis and healthcare
Dynamic and supportive team environment
Key Skills
3 SkillsRole Specifications
Similar Jobs
BPO Hiring | CSR Insurance Brokerage | Taguig | On-Site Leading Client upto 45000
EXL Pasay -CSR INSURANCE Account
CSR Healthcare account/Insurance Account -Moa
CSR -Tech & Consumer-Eastwood
CSR -Mortgage account WFH
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Interview Tips
Curated for this roleGet the Best Jobs
Right on your fingertips with instant alerts