Japanese Bilingual – Voice Account

We're hiring Japanese Bilingual Customer Service Representatives to support a global Advertising Search Engines account.

Work Setup

• Onsite – Eastwood

• Shifting Schedule

Qualifications

• Native and non-native Japanese speakers are welcome to apply

• At least Senior High School Graduate or High School Graduate (Old Curriculum)

• Minimum of 6 months of call center experience

• At least 6 months of Japanese voice account or business-level Japanese voice experience

• B1 CEFR English proficiency

• Must pass the Aspiring Minds (AMCAT) assessment

Preferred Qualifications

• JLPT N1 or N2 certification is preferred for non-native speakers but may be waived for candidates with more than one year of Japanese voice experience

• Candidates with Japanese proficiency close to N1 are also encouraged to apply, even without Japanese voice account experience

If you're passionate about delivering excellent customer service and are looking to grow your career in a dynamic, multilingual environment, we'd love to hear from you.

To apply, please send:

• Updated CV

• Current location

• Japanese language proficiency level (JLPT or equivalent)

• Total BPO experience

• Japanese voice account experience

• Current and expected salary

• Notice period/availability