Kyriba IT Analyst
Job Description
Position Summary
We are looking for an experienced Kyriba IT Analyst to provide application support, integration management, and technical operations for Kyriba and associated enterprise financial systems.
The ideal candidate will have experience supporting Treasury Management Systems, business-critical financial applications, and enterprise integrations. This role involves Level 2 and Level 3 application support, incident management, troubleshooting, system enhancements, integration monitoring, and collaboration with internal teams, vendors, banking partners, and business stakeholders.
Candidates with hands-on Kyriba application support, configuration, administration, and integration project experience will be highly preferred.
Key Responsibilities
Application Support & Operations
Provide Level 2 and Level 3 application support for Kyriba and its associated integrations.
Monitor application health, service availability, system performance, and integration processing.
Investigate and resolve production incidents, perform root cause analysis, and implement preventive measures.
Coordinate incident resolution with vendors, banking partners, ERP, Treasury, Data & Analytics, and Integration teams.
Support application upgrades, platform releases, maintenance, and continuous enhancements.
Maintain operational documentation, knowledge articles, support procedures, and service records.
Integration Management
Support, maintain, and enhance integrations between Kyriba and enterprise applications.
Monitor inbound and outbound interfaces, managed file transfers, and batch processing.
Troubleshoot interface failures, data synchronization issues, and integration-related incidents.
Ensure accuracy, integrity, and availability of treasury-related data flows.
Participate in integration design reviews, testing, deployment planning, and post-implementation support.
Collaborate with Infrastructure, Technology Operations, Cybersecurity, Architecture, and vendor teams.
Support integrations with external treasury and market data providers such as Bloomberg, FXall, and State Street.
Troubleshoot connectivity, file transmission, authentication, and data exchange issues with external partners and financial institutions.
Delivery & Continuous Improvement
Participate in Agile and SAFe ceremonies, including planning, backlog refinement, sprint execution, and release activities.
Contribute to requirements analysis, solution design, testing, implementation, and deployment.
Identify automation opportunities to improve operational efficiency, monitoring, support processes, and treasury workflows.
Recommend process optimizations, technology enhancements, and service improvements.
Required Qualifications & Technical Skills
Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Finance Technology, or a related discipline, or equivalent professional experience.
5+ years of experience in IT application support, systems administration, or technical operations.
Experience supporting Treasury Management Systems, preferably Kyriba, ERP platforms such as SAP S/4HANA or SAP ECC, or other business-critical financial applications.
Demonstrated experience supporting API-based, messaging-based, and file-based integrations.
Strong troubleshooting skills across applications, middleware, networks, vendors, and external partners.
Understanding of secure file transmission and encryption technologies, including PGP, SSH, digital certificates, and public/private key management.
Familiarity with IT governance, audit controls, SOX compliance, change management, access management, and segregation of duties.
Experience supporting application testing for upgrades, patches, interface changes, security implementations, and technical enhancements.
Ability to assess the impact of application changes, integration modifications, infrastructure updates, and platform upgrades.
Previous Kyriba integration or technical support experience is highly desirable.
Preferred Qualifications
Knowledge of Kyriba Treasury Management processes, functionality, and system administration.
Understanding of integrations between Kyriba, SAP ERP, Data & Analytics solutions, Azure services, and Treasury/Cash Management ecosystems.
Exposure to Bloomberg, FXall, State Street, and other treasury service providers.
Experience supporting financial data integration and reporting solutions.
Experience working with business stakeholders and business-facing applications.
Knowledge of cybersecurity, operational resilience, business continuity, and disaster recovery.
Additional Technical Competencies
DevOps & Release Management
Release and deployment management
Source control and version management
Test planning, execution, and validation
Environment management and production release support
Technical Troubleshooting
Root Cause Analysis (RCA)
Application and integration monitoring
Log analysis and diagnostic investigation
Incident and problem management
Performance monitoring and optimization
Interface and integration failure resolution
End-to-end transaction flow analysis
Security & Compliance
Data protection and encryption technologies
Banking and treasury security controls
Identity and Access Management (IAM)
Audit, regulatory, and compliance requirements
SOX and financial systems governance
Secure integration and data transmission practices
Professional Competencies
Stakeholder management
Vendor and third-party relationship management
Cross-functional collaboration
Strong communication and facilitation skills
Analytical problem-solving and critical thinking
Continuous improvement mindset
Risk identification, assessment, and mitigation
Planning, prioritization, and execution
Customer and business partnership focus
Important Application Note
Candidates should have strong, directly relevant experience in Kyriba, Treasury Management Systems, or enterprise financial application support. Please ensure the latest CV clearly highlights relevant projects, hands-on Kyriba experience, integration technologies, ERP platforms, troubleshooting responsibilities, and production support activities.
Key Skills
5 SkillsRole Specifications
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