Life Insurance Customer Service Representative
Job Description
Key Skills
5 candidate(s) have already applied for this Job. Apply now
Role Overview
We are seeking a Life Insurance Customer Service Representative to assist policyholders with inquiries, claims, and account concerns. You will provide exceptional service in a fast-paced environment, ensuring accurate and timely resolution of customer needs.
Key Responsibilities
Handle inbound customer inquiries regarding life insurance policies
Assist with policy updates, claims processing, and account concerns
Resolve customer issues and escalate complex cases
Document interactions accurately in the system
Meet quality, productivity, and customer satisfaction goals
Qualifications
BS Nursing – 3rd Year College or Graduate
With or without BPO experience
OR
Completed any Medical Allied Course – 3rd Year College
With 6 months BPO experience
Additional Requirements:
Willing to work onsite
Excellent English communication skills
Why Join?
Competitive salary: ₱25,000 – ₱35,000 package
Career growth in life insurance
Dynamic and supportive team environment
Role
Life-Insurance Agent
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Insurance Agent
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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