Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

MICROSOFT DYNAMICS 365 CRM DEVELOPER

466 Views 1 week ago
Experience 3–19 Year(s)
₱
Salary ₱ 65 – 150K p.m
Location NA
Be the first to apply for this job

Job Description


JOB POST TITLE:
MICROSOFT DYNAMICS 365 CRM DEVELOPER | TAGUIG | ONSITE | SHIFTING SCHEDULE

*COMPANY:*
LOCATION: Taguig, Philippines. Flexible to report onsite in Alabang, BGC, Cubao and Mandaluyong City
WORK SETUP: Onsite
WORK SHIFT: Shifting Schedule
SALARY: Confidential. Final offer will depend on client and project assignment
EXPERIENCE: 3+ Years
INDUSTRY: IT / Microsoft Dynamics 365 / CRM Development

JOB DESCRIPTION:
As an Application Developer, you will design, build, and configure applications to meet business process and application requirements using Microsoft Dynamics 365 Customer Relationship Management. Your day will involve developing and implementing CRM solutions to enhance customer relationships and streamline business processes.

*KEY RESPONSIBILITIES:*
- Assist in design of software configuration and customization using Microsoft Dynamics 365 CRM to meet business process and application requirements
- Perform independently and grow into an SME role
- Actively participate and contribute in team discussions
- Provide solutions to work-related problems
- Develop and customize Microsoft Dynamics 365 CRM applications
- Integrate CRM applications with other systems and platforms
- Provide technical support and troubleshooting for CRM applications
- Collaborate with stakeholders to gather requirements and define project scope
- Stay updated on latest CRM technologies and best practices

*REQUIRED SKILLS:*
- Bachelor's Degree in Information Technology, Computer Science, or related field
- 3 or more years of hands-on experience in Microsoft Dynamics 365 CRM
- Experience in CRM modules such as Dynamics 365 Customer Service, Sales, Field Service or Customer Insight Journey
- Strong understanding of CRM development principles and best practices
- Experience in customizing and configuring CRM solutions
- Knowledge of CRM integration with other systems and applications
- Ability to troubleshoot and resolve technical issues in CRM applications
- Hands-on experience with Power Platform including Power Automate and Power Apps
- Experience with .NET development and familiarity with SQL Server

ELIGIBILITY:
- Must be currently in Philippines and have the right to live and work in the country
- Must not be a present or former employee of Accenture
- Should have no pending active application with Accenture


Key Skills

8 Skills
PostgreSQL Troubleshooting CRM solutions Microsoft Dynamics CRM 365 Bachelor’s degree in Computer Science, Information Technology, Information Systems Microsoft dynamics 365 CRM CRM Modules Experience with .NET development and familiarity with SQL Server

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 5+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc