MIS Executive_UK Financial CS | Onsite in Quezon City
447 Views
2 weeks ago
Experience
2–4 Year(s)
₱
Salary
Confidential
Location
Manila (Diliman quezon city)
79 candidate(s) already applied
Job Description
QUALIFICATIONS:
Graduate of a Bachelor's Degree in:
o Statistics
o Mathematics
o Engineering
o Business Administration
o Information Technology
o Computer Science"
• 2–4 years of reporting/MIS experience in a BPO environment.
• At least 2 years supporting contact center or WFM operations.
• Experience with Excel-based reporting and dashboard creation.
• Knowledge of contact center/WFM metrics preferred
RECRUITMENT PROCESS:
Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams
Key Skills
3 Skills
WFM Analyst
MIS Executive WFM
Basic Excel based reporting and analysis on assigned inventory
Role Specifications
Role
MIS Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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