MIS Executive_UK Financial CS (Project Wheel)

Gratitude Inc

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3 weeks ago

MIS Executive_UK Financial CS (Project Wheel)

2-4 Year(s)

Manila (Eastwood quezon city)

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Job Description

Key Skills

WFM Analyst MIS Executive WFM

56 candidate(s) have already applied for this Job. Apply now

Job Title: MIS Executive

Vertical: UK Financial Customer Service

Work Setup: 100% onsite in Eton Centris, Quezon City

Work Shift: Shifting

Salary: Up to 20% hike from last drawn salary + 2400 allowance depending on experience

Start Date: ASAP

Headcount: 1

QUALIFICATIONS:

Graduate of a Bachelor's Degree in:

o Statistics

o Mathematics

o Engineering

o Business Administration

o Information Technology

o Computer Science"

• 2–4 years of reporting/MIS experience in a BPO environment.

• At least 2 years supporting contact center or WFM operations.

• Experience with Excel-based reporting and dashboard creation.

• Knowledge of contact center/WFM metrics preferred

RECRUITMENT PROCESS:

Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams

Pre-Screening Notes:

Highest Educational Attainment:

How many years of experience do you have as an MIS Executive or Analyst in a BPO environment?

Years of experience in supporting contact center or WFM operations:

How much is your last drawn salary?

How much is your expected salary?

Are you amenable to working 100% on-site in Quezon City with a shifting schedule?

Can you start immediately?

Role

Any Other

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Oly Ezeh

Recruiter - Gratitude Inc

NA, nigeria

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