Monitoring, Observability & Event Management Architect

Gratitude Inc

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1 day ago

Monitoring, Observability & Event Management Architect

3-7 Year(s)

Manila

Job Description

Key Skills

Devops ServiceNow Architect Azure Monitor API Integration

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Work Setup: Hybrid
Work Schedule: Night Shift
Start Date: ASAP

We are looking for an experienced Monitoring, Observability & Event Management Architect to lead the design and implementation of enterprise monitoring and observability solutions. This is an exciting opportunity for professionals with strong expertise in ServiceNow ITOM, Azure Monitoring, AIOps, and DevOps technologies.

Key Responsibilities

Lead the design and implementation of enterprise monitoring, observability, and event management solutions.
Design monitoring services for applications across SaaS, IaaS, and PaaS environments.
Collaborate with cross-functional teams to develop scalable monitoring and observability standards.
Gather business requirements and deliver cost-effective monitoring solutions.
Plan and implement software upgrades, automation, and monitoring enhancements.
Drive innovation through proof-of-concept initiatives and automation strategies.
Work closely with teams supporting Azure Monitor, Grafana, AppDynamics, ThousandEyes, Function Apps, Event Management, and related technologies.

Qualifications

Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.
At least 5 years of experience in IT monitoring, observability, or related technical roles.
Minimum 3 years of experience in an IT Architecture role.
Extensive experience implementing and integrating ServiceNow ITOM and ITOM AIOps.
Strong expertise in Azure Monitor, Azure Log Analytics, KQL, Telemetry, APM, Automation, PowerShell, and Ansible.
Experience with Azure cloud services and enterprise monitoring solutions.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication and stakeholder management skills.

Technical Skills

ServiceNow ITOM & Event Management
ITOM AIOps
Azure Monitor & Azure Log Analytics
Kusto Query Language (KQL)
Observability & SRE Practices
Application Performance Monitoring (APM)
Python, JavaScript, PowerShell, C#, SQL
DevOps & Automation
API Integration
Ansible
Grafana
Prometheus
AppDynamics
ThousandEyes
Azure Data Lake
Azure Fabric
Riverbed
Nobl9

Preferred Knowledge

Network architecture (WAN/LAN, TCP/IP, PKI)
ITSM processes and ServiceNow
Compliance and governance frameworks
Proactive monitoring using telemetry and synthetic transactions

If you're passionate about designing enterprise-scale monitoring platforms and driving operational excellence through observability and automation, we'd love to hear from you.

Apply now by sending your updated CV.

Role

Architects

Timings

Night Shift (Permanent)

Industry

IT-Hardware & Networking

Work Mode

Hybrid

Process

Non-Voice

Functional Area

IT Software/Hardware

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