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GRATITUDE INC
APAC · AFRICA · U.S.A

MULTILINGUAL CUSTOMER SERVICE – KHMER

332 Views 2 weeks ago
Experience 0–5 Year(s)
₱
Salary ₱ 60.95 – 113.35K p.m
Location Quezon Calabarzon
87 candidate(s) already applied

Job Description

 HIRING: MULTILINGUAL CUSTOMER SERVICE – KHMER

 Location: Quezon City
 Work Setup: 100% Onsite
 Schedule: Shifting / Night Shift
 Salary: ₱60,946 – ₱113,346/month (Negotiable)
 Sign-on Bonus: ₱20,000 + Incentives
 Openings: 4
 Availability: ASAP
 Target Start Date: September 2026

Qualifications

  • Fluent in Khmer and able to communicate spontaneously and professionally
  • Good working knowledge of English
  • BPO experience is NOT required
  • Collections experience is highly preferred but not required
  • Knowledge of Order-to-Cash (O2C) is an advantage
  • Must be legally eligible to work in the Philippines
  • Valid working visa required for non-Filipino applicants
  • Temporary Resident Visa holders may also be considered
  • Willing to work 100% onsite in Quezon City on a shifting/night-shift schedule

Responsibilities

  • Handle inbound and outbound customer interactions via phone, chat, email, and other channels
  • Provide customer support in Khmer and English
  • Assist with account, billing, service, and product-related concerns
  • Resolve customer concerns efficiently and professionally
  • Accurately document customer interactions
  • Meet quality, productivity, attendance, and customer satisfaction targets
  • Build customer trust through excellent service and problem-solving

Benefits

  • Health Insurance
  • Life Insurance
  • Paid Training
  • Free Parking
  • Company Events
  • Promotion to Permanent Employee
  • Career Growth Opportunities

Interested? Apply Now!

Please complete our quick questionnaire to proceed with your application:

 https://myglit.com/lateral/cref/30f05245fe

 Only 4 openings available — apply ASAP!

Key Skills

20 Skills
CRM (Customer relationship Management) Customer Service Documentation Handling Complaints Problem Solving Quality assurance BPO Voice Process Chat Support email support Data Entry Accounts Receivable Payment processing Khmer Multilingual Inbound Calling Outbound and inbound calls Excellent verbal and written English communication skills Order-to-cash Excellent Communication, Customer Service and Empathy Skills Collections..

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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