MULTILINGUAL CUSTOMER SERVICE – VIETNAMESE

Gratitude Inc

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3 days ago

MULTILINGUAL CUSTOMER SERVICE – VIETNAMESE

0-5 Year(s)

₱ 39.11 - ₱ 80.16K p.m

Quezon Calabarzon

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Job Description

Key Skills

CRM (Customer relationship Management) Customer Service Documentation Problem Solving Quality assurance Vietnamese BPO Voice Process Chat Support email support Data Entry Accounts Receivable bpo Payment processing Multilingual Fluent in Vietnamese and English Inbound Calling Outbound and inbound calls Vietnamese Language Order-to-cash Excellent written and verbal communication skills. Collections..

6 candidate(s) have already applied for this Job. Apply now

HIRING: MULTILINGUAL CUSTOMER SERVICE – VIETNAMESE

Location: Quezon City
Work Setup: 100% Onsite
Schedule: Shifting / Night Shift
Salary: ₱39,112.60 – ₱80,159.33/month
Sign-on Bonus: ₱20,000 + Incentives
Openings: 4
Start Date: ASAP | Target Start: September 2026

What We’re Looking For

Fluent and spontaneous in Vietnamese
Good working knowledge of English
BPO experience is NOT required
Previous Collections experience is highly preferred but not required
Knowledge of Order-to-Cash (O2C) is an advantage
Must be legally eligible to work in the Philippines
Valid working visa required for non-Filipino applicants
Temporary Resident Visa holders may also be considered
Willing to work onsite and on a shifting/night-shift schedule

Responsibilities

Handle customer interactions via phone, chat, email, and other channels
Provide customer support in Vietnamese and English
Assist with account, billing, service, and product-related concerns
Resolve customer issues professionally and efficiently
Accurately document customer interactions
Meet quality, productivity, attendance, and customer satisfaction targets
Build positive customer relationships through excellent service

Benefits

Health Insurance
Life Insurance
Paid Training
Free Parking
Company Events
Career Growth & Promotion Opportunities

Interested?

Please complete our quick questionnaire to proceed with your application:

https://myglit.com/lateral/cref/375e5fb379

Apply now — limited to 4 openings!

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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