Multilingual Customer Support Associate – Khmer (Cambodia)
Job Description
Work Location: Quezon City, Philippines
Work Setup: Onsite (Relocation candidates are welcome)
Start Date: ASAP
Job Summary
We are looking for fluent Khmer-speaking professionals to join a dynamic customer support team. This role requires excellent communication skills in Khmer and a working knowledge of English, as training and internal systems are conducted in English.
Previous experience in collections or Order-to-Cash (O2C) processes is an advantage but is not required.
Key Responsibilities
* Deliver professional customer support in Khmer.
* Communicate clearly and confidently in a professional business environment.
* Understand and respond to complex customer enquiries accurately.
* Use English for training, documentation, and internal communication.
* Maintain high-quality customer service while meeting operational standards.
Qualifications
* Fluent and spontaneous verbal communication in Khmer (Cambodian).
* Ability to understand and communicate complex conversations, including implied meanings.
* Working knowledge of English.
* Must possess a valid work visa/right to work in the Philippines.
* Previous collections experience.
* Experience with the Order-to-Cash (O2C) process.
* Experience using Khmer in a professional or business environment.
If you meet the qualifications and are interested in this opportunity, we'd love to hear from you. Submit your updated CV today for consideration.
Key Skills
2 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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